Payment Policy
At BBI, we aim to provide a seamless and secure payment experience for our customers. Please review our payment policy outlined below:
1. Accepted Payment Methods:
- We accept payment via [list accepted payment methods, e.g., credit/debit cards, PayPal, bank transfers, etc.].
- Accepted payment methods may vary depending on the region and currency of the transaction.
2. Payment Terms:
- Payment is required at the time of purchase or order placement unless otherwise agreed upon.
- For custom orders or special projects, a deposit or partial payment may be required before work commences, with the remaining balance due upon completion or delivery.
3. Currency and Taxes:
- All prices are listed in VND, USD , and applicable taxes, fees, and shipping costs will be calculated and added to the total purchase amount during checkout.
- For international orders, additional customs duties, taxes, and import fees may apply, which are the responsibility of the customer.
4. Secure Payment Processing:
- We prioritize the security of your payment information and use industry-standard encryption and security protocols to protect your data.
- Your payment details are encrypted and securely transmitted to our payment processor for authorization and processing.
5. Order Confirmation:
- Upon successful payment authorization, you will receive an order confirmation email containing details of your purchase, including the items ordered, total amount paid, and shipping information.
- Please review the order confirmation carefully and contact us immediately if you notice any discrepancies or errors.
6. Payment Disputes:
- In the event of a payment dispute or discrepancy, please contact our customer service team for assistance.
- We will work diligently to resolve any payment-related issues in a timely and satisfactory manner.
7. Refunds and Cancellations:
- Refunds may be issued in accordance with our refund policy outlined in the Return Policy section.
- Orders may be cancelled within a specified timeframe, subject to any applicable cancellation fees or conditions. Please refer to our cancellation policy for more information.
8. Policy Updates:
- BBI reserves the right to update or modify this payment policy at any time without prior notice.
- Any changes to the payment policy will be reflected on this page, and customers are encouraged to review the policy periodically for updates.
If you have any questions or concerns regarding our payment policy or need assistance with a payment-related matter, please don't hesitate to contact our customer service team. We are committed to providing transparent and reliable payment services to ensure a positive shopping experience for our valued customers. Thank you for choosing BBI.