Privacy Policy
This privacy policy (the “Policy”) explains how BBI Group, its subsidiaries (together, “BBI Group”), and the authorized independent distributors of BBI Group products that post this notice (“Sales and Service Centers”) (BBI Group and the “Sales and Service Centers” are referred to as “we” or “us”) collect, use, share, and otherwise process personal information collected through the website bbigroup.vn, through certain associated websites (e.g., [geographic location or promotional name].bbigroup.vn) and through associated online content, including blogs, instructions, catalogs, technical drawings, webinars, applications including configurators, or industry-specific resources controlled or owned by BBI Group (collectively, the “Sites”).
In this Policy, personal information means information that (either in isolation or in combination with other information) enables you to be directly or indirectly identified (“Personal Information”). Please read this Policy carefully as it sets out information relating to how we handle your Personal Information. Additionally, please review the Terms and Conditions of Use, which govern your use of the Sites and any content you submit to the Sites at bbigroup.vn® Usage rules.
BBI, in addition to the Sales and Service Centers, which are independently owned and operated, may have access to Personal Information on individuals covered by this Policy. A list of the entities that may have access to your Personal Information as outlined in this Policy can be found here.
From Websites, Webinars, Trainings, Certifications, or Events. We may collect Personal Information that you choose to send or provide to us. For example, we collect your Personal Information when you use the Sales and Service Center Locator or register for an account with a Sales and Service Center to view pricing, request quotes, or order products online. We also collect your Personal Information when you attend trainings, you request technical drawings, or when you contact us with questions or other customer service needs. Personal Information requested may include your name, email address, company name, telephone number, job title, market, billing (including payment information), and shipping information. Similarly, while using the Sites, you may be asked to provide feedback by submitting a response to an online survey and, if you respond, your Personal Information, including cookies and IP information, will be submitted (subject to the cookie policy and your tracking preferences). Providing feedback via a survey is entirely optional.
From Purchasing Products. We also collect the Personal Information you choose to send or provide to us when you place an order with BBI Group or a Sales and Service Center to purchase BBI Group Product. Personal Information requested when a purchase is made may include your name, e-mail address, company name, telephone number, job title, market, billing (including payment information), and shipping information.
We may receive information from third parties such as technical product partners, advertising and marketing partners, public databases, and social media platforms to supplement and confirm the accuracy of the Personal Information you may choose to send. If we collect this information, this policy governs how we use that information.
We may use Personal Information we collect for the following reasons:
We may obtain, transfer, or share information, including Personal Information, about persons in the following circumstances:
We retain Personal Information for different time periods, and for as long as required, to meet one or more of the following:
You can control the information we collect and use in the following ways:
We may transfer your Personal Information to organizations located in countries other than the one in which the Personal Information was collected. For purposes of this section, the term “Personal Information” includes “Personal Data” as defined by applicable law. If you are located in the EEA, the United Kingdom, or Switzerland, you may have certain rights and protections under applicable laws regarding the processing of your Personal Information. Each of these laws generally affords data subjects the right to:
You always have a right not to disclose information to us, but you may need to provide Personal Information in order to purchase BBI Group products. Where we receive your request to exercise one of your rights, we will respond without undue delay and within the time required by applicable law. Time frames for responses may be extended in certain circumstances. Generally, we will provide you with requested information free of charge, except where requests are manifestly unfounded or excessive. In these circumstances, we may charge a reasonable fee or may refuse to act on the request. We will advise you of any fees prior to proceeding with a request. We may ask for additional information to verify your identity before carrying out a request. Please note that we may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements.
If you would like to make a complaint about how we handle your Personal Information or make a complaint about a breach of data protection laws, please contact us using the contact details provided under the “How to Contact Us” section below.
If you are located out site of VietNam and you wish to exercise any of your rights, please submit your request by emailing us at info@bbigroup.vn. There are exceptions to the rights of individuals in relation to their Personal Information and your rights may be limited in some circumstances.
If you have a concern about our processing of Personal Information that we are not able to resolve, you may have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
We will process your Personal Information only where we have a lawful basis for doing so. These lawful bases for processing are set forth in applicable data protection law and, depending on the relevant circumstances and jurisdiction, our processing will be on the basis of one or more of the following: (a) the performance of a contract to which you are a party; (b) compliance with our legal obligations; or (c) for our legitimate interests (this includes pursuing our general business interests). In addition, in some circumstances we may process your information where you have provided your consent. Please note that you have the right to withdraw any such consent by contacting us using the contact details below.
If you wish to ex by emailing info@bbigroup.vn, by calling us toll-free at +84 327536536. We will provide your Personal Information to you in writing in a readily usable format. If you choose to submit your request via email, you must include “Privacy Rights Request” in the subject line and clearly provide us with the following information: what type of request you are making, your full name, email address, and valid physical address. You may only make one request per email.
We are required to provide you with access to your Personal Information or delete your Personal Information only in response to verifiable consumer requests. We will compare the information you provide to us in your request to any information we may have in our possession to verify your request. You may be asked to provide us with information such as your home address, email address, and telephone number. We may also contact you to request additional information in relation to your request. Please promptly respond to any follow-up inquiries so that we may verify your identity. If you request that we provide you with specific pieces of information about you or that we delete Sensitive Personal Information (as defined by California law), we may apply heightened verification standards. The information you provide must match the information we have in our possession. This measure is in place to help ensure that Personal Information is not disclosed to any person who does not have the right to receive it. The information collected through this process will be used for verification purposes only.
Please note that you may authorize an agent to exercise any of these rights on your behalf by contacting us toll-free at +84 327536536. If you use an agent, we will take measures to verify your agent’s authorization similar to the verification described above for fulfilling any access or deletion requests. We may require more information to ensure proper verification of you and your agent’s identity and authorization.
We share Personal Information about you with service providers and third parties for business purposes, such as operational purposes and other purposes related to providing you with the services you seek from us. For more information about the business purposes for which we disclose Personal Information, see “Our Use of Personal Information” and see “Personal Information BBI Group Collects” for what types of information may be shared.
We may disclose your Personal Information for the following purposes, which are not a sale: (i) for reasons mentioned above; (ii) if you direct us to share Personal Information; (iii) to comply with your requests under applicable law; and (iv) as otherwise required or permitted by applicable law. We may “sell” or “share”, as defined by applicable law, the following categories of Personal Information: Identifiers, commercial information, and inferences.
The Sites may contain links to other websites for your convenience and information. We are not responsible for the privacy practices or the content of linked websites. To the extent that you disclose your Personal Information to third parties, including any third-party website linked from any of our websites, you are subject to the privacy customs and policies of those third parties. Please refer to the privacy policies of those third-party websites.
BBI Group is head office in Ca Mau city,Ca Mau province,VietNam but its products are distributed world-wide, including by Sales and Service Centers located across the globe. We may transfer, store, and process Personal Information of individuals covered by this Policy in VietNam or in other global locations.
We will protect your Personal Information and will transfer data in accordance with the ASIA Commission approved standard contractual clauses, other countries’ approved transfer mechanisms, or as otherwise permitted by law.
BBI Group implements organizational, technical, and physical security controls to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Despite these measures, data transmissions over the Internet are not 100% secure, and we cannot guarantee or warrant the security of any information you transmit via the Site. You are responsible for maintaining the security of your credentials used to access the Sites, and you must report suspected unauthorized activity to us.
The Sites are not directed to children under the age of sixteen (16), and we do not knowingly collect Personal Information from children under the age of sixteen (16). If we learn we have inadvertently received Personal Information from a visitor under the age of 16, we will delete the information from our records.
This Policy is subject to change. When required by applicable law, we will alert you to material changes to this Policy by, among other possible means, placing a notice on the Sites or sending you an email (if you have registered your email). You can see when this Policy was last updated by checking the date at the top of this page. You are responsible for periodically reviewing this Policy.
If you have any questions or comments about this Policy, please contact us by:
Writing to:
Data Privacy Officer
BBI Group Company
Head Office: 724 Ly Van Lam Street,Ward 1,Ca Mau city,Ca Mau Province,VietNamor
Ho Chi Minh Branch: 387 Han Hai Nguyen Street,Ward 2, District 11, Ho Chi Minh city, Vietnam
Hotline: +84 327536536
via email to: info@bbigroup.vn
ERP
