Shipping Policy
At BBI, we strive to provide efficient and reliable shipping services to ensure your orders reach you in a timely and satisfactory manner. Please review the following shipping policy:
1. Order Processing Time:
- Orders are typically processed within 7 business days after payment confirmation.
- Custom orders or items requiring special packaging may have longer processing times, as specified during the order placement.
2. Shipping Methods:
- We offer various shipping methods depending on the destination, urgency, and size of the order.
- Available shipping methods include standard ground shipping, expedited shipping, and freight shipping for bulk orders.
3. Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions, and destination of the package.
- Shipping costs will be displayed during the checkout process for your review before finalizing the order.
- Additional charges may apply for expedited shipping or special packaging requests.
4. Shipping Destinations:
- We currently ship to everywhere.
- For international orders, please note that customs duties, taxes, and import fees may apply, which are the responsibility of the customer.
5. Shipping Timeframes:
- Estimated shipping times vary depending on the shipping method selected and the destination.
- Once your order has been shipped, you will receive a shipping confirmation email to monitor the status of your delivery.
6. Delivery Issues:
- In the event of any delivery issues or delays, please contact our customer service team for assistance.
- BBI is not liable for any delays caused by factors beyond our control, such as weather conditions, customs clearance, or carrier disruptions.
7. Damaged or Lost Shipments:
- We take great care in packaging and handling your orders to minimize the risk of damage during transit.
- If your shipment arrives damaged or if it is lost in transit, please notify us immediately so we can initiate a claim with the shipping carrier and arrange for a replacement or refund as necessary.
8. Shipping Restrictions:
- Certain products may be subject to shipping restrictions or regulations based on their nature or destination.
- It is the responsibility of the customer to ensure compliance with any applicable shipping restrictions or regulations.
9. Policy Updates:
- BBI reserves the right to update or modify this shipping policy at any time without prior notice.
- Any changes to the shipping policy will be reflected on this page, and customers are encouraged to review the policy periodically for updates.
If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service team for assistance. Thank you for choosing BBI !
